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Philips Recall

Medical Device recall notification (U.S. only) / field safety notice (International Markets)

We have been notified by Philips Respironics on the most recent voluntary recall of certain CPAP/BiPAP units and Trilogy 100 devices.  We are working closely with Philips Respironics on how to quickly remedy the situation and have begun the process of notifying all our affected patients' who received these products.  The care and products we provide to our patients is of the utmost importance to us, please bear with us as we work through this recall accordingly.  An information Link has been provided if you would like to access the information given to us.

Below you will find the manufacture communication and web links to get more information

Philips Respironics announced a voluntary recall for Continuous and Non-Continuous Ventilators (certain CPAP, BiLevel PAP and Ventilator Devices) due to two issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in these devices. For information on the Recall Notice, a complete list of impacted products, and potential health risks, visit Please contact our office with any questions or use the contact form on the right to contact our office.

Patients, Users, or Caregivers

Philips has established a registration process that allows Patients, Users, or Caregivers​ to look up their device serial number and begin a claim if their unit is affected.

At this time, this process is only available for Patients, Users, or Caregivers in the USA and Canada. More countries will be added shortly.

Begin registration process

Philips Support Center 877-907-7508